Maintenance & Operations Services

Keep your systems running at peak performance with our tailored services. 

24/7 Helpdesk Support

• Round-the-Clock Assistance:
  Our dedicated helpdesk is available 24/7 to provide immediate support for any IT issues.
  
  
• Multilingual Support:
  Assistance in both Arabic and English to cater to your team’s needs.

On-Site and Remote Support

• On-Site and Remote Support Rapid Response: 
  Our technicians are ready to provide on-site support for critical issues.
  
  
• Remote Troubleshooting: 
  Quick resolution of issues via remote access, minimizing disruptions.

Preventative Maintenance

• Scheduled Maintenance:
  Regular checks and updates to prevent issues before they arise.
  
  
• System Health Monitoring:

  Continuous monitoring ensures optimal performance of your systems.

Hardware & Software Maintenance

• Upgrades and Updates:
  Keeping your hardware and software up to date with the latest patches and upgrades.
  
  

• Repair Services:
  Efficient repair and replacement services to minimize downtime.

Service Level Agreements (SLAs)

• Customized SLAs: 
  Tailored agreements to meet your specific business needs and performance requirements.
  
  

• Guaranteed Response Times:
  Commitment to fast response and resolution times.

SOLUTIONS PARTNERS

Explore Other ASTC Services

we are committed to and within budget with our proven processes and Experties in

System Integrations

Network Ops

Managed Services

Secutiry Ops

Cloud Solutions

Datacenters